DCI Sourcing
Sourcing Lets You Focus on Your Core Business
Sourcing is the most scalable of DCI's offerings and one which can make a tremendous impact on any business. The foundational benefit of any sourcing solution is that the customer is relieved of those tasks which are not part of their core business. The scope of those tasks can be as basic as a small call center or as broad as an entire IT department, depending on customer needs.
Increasingly, we see companies of all sizes in a variety of markets, moving to broader, even all-inclusive outsourcing solutions. The reason is simple: it's the most cost-effective and efficient model by a wide margin.
Cost Savings
In-house employees working at non-core tasks represent concentrated expenditures in training, equipment, insurance & other benefits. For those dedicated to IT functions, such as technicians, any down-time is just that; down time.
With DCI sourcing those positions, costs (and often productive time) are leveraged across our entire customer base. We maintain an extremely aggressive training schedule and cutting-edge software tools for maximum productivity and efficiency. Any technological or knowledge-based developments are instant add-ins for our staff, these costs are likewise leveraged throughout our company. (In total Managed IT Services solutions, wherein DCI purchases all IT assets, capital savings of 15% are guaranteed.)
Efficiency, Productivity and Expertise
Information Technology is all we do. If it's not your core business, we will do it much better and more efficiently. Of course, problems inevitably occur, even in the best systems. The more IT functions you perform in-house, the more outside vendors and maintenance providers you call on when problems do arise. In a DCI outsourced solution, we own the problem, and can apply our entire force, experts across the IT platform, to the solution.
Transition
Rolling out an outsourced solution often involves migrating employees from the customer's company to DCI. We believe that, in those cases, each company's reputation is at stake. We're committed to making the transition easy and equitable for those involved. Typically, the change offers opportunities in training, advancement and development that are highly valued by employees.
Put our experts on the job, and focus on what you do best.
