DCI Maintenance

A Partner You Can Trust

Our Maintenance offerings build on response times, call escalation protocols and Service Levels that are carefully tailored to each customer's needs. 24 X 7 X 4, 24 X 7 X 8 and 24 X 7 X next-business-day on-site response is standard, with critical situations defined per agreement.

Key to our efficient, effective Maintenance solutions is Great Plains, a proprietary Enterprise Resource Planning (ERP) application which provides end-to-end visibility of the network and enables procurement, ordering, fulfillment and other critical management/maintenance parameters.

DCI strategically allocates spares throughout the US for quick response and replacement.