How Can We Help?

Digital Connections, Inc. is here to help with solutions and services surrounding your IP Network. Voice, Data, Wireless, Video, Installation, Maintenance, Security, Monitoring - we cover all of it.

Helping You Engineer Solutions

How can we cover all these areas and still be experts in each field? Internally our model is structured around hiring experts in each field dubbed the Advanced Technology Group. Their job is to consult and engineer solutions in their areas of expertise. The ATG group works as a cohesive team to provide support across the various interfaces.

Many times solutions are put in place without any consideration for other areas of the network. For this reason the ATG is setup to help and advise other ATG members to ensure solutions that we engineer are compliant with your current environment. The ATG also ensures that any new additions or reconfigurations of your network will not limit you for any future additions you might add-on. This is why DCI emphasizes our departmentalized technical resources which results in a cohesive team as it relates to the interfaces of the converged network.

Help You Monitor and Maintain

These ATG members also serve as advisors to our 24x7 Network Operations Center which monitors our customer's networks to constantly ensure network availability - even while you are sleeping. Our world-class NOC also ensures all service upgrades, firmware updates, and security vulnerability patches are identified and applied to those customer's networks - nine times out of ten without anyone ever noticing things have changed.

Help You Reassess

Finally, because our staff has such a rich understanding of these areas we are uniquely positioned to assess your current network configuration, various billing and maintenance programs.

How will you let us help you?